August 6, 2010
To whom it may concern,
I came into your dealership last night to see a car that I like. I enjoyed the company of your salespeople, Reid especially has been both fun and personable. However, after talking to some of your salespeople, I was introduced to another individual to try to work the deal.
I just wanted to express how I was made to feel during that conversation. I felt somewhat belittled, and like I didn't know anything. I was very uncomfortable and now wish that I simply walked out instead of listening to this man throwing out numbers like they were going out of style; I wish I simply had been told that the car couldn't be sold at a price that I was asking. This would have been a much better way to deal with me as an individual, and to many other people that I know. I felt like I was being treated as an idiot, no matter how kindly the words were put from time to time with compliments thrown haphazardly.
As a general rule, XXXXXXXXXXX has always treated me well. Back when I bought my Honda, I was impressed. This is the main reason I came back and considered making a purchase from you. It also helps that you had a vehicle that I really liked as well. However, after my experience last night, I would prefer not to come physically back into the dealership at all. In fact, I won’t be. This is the reason for a written letter.
I wanted to send one message about what my final offer would be on a vehicle that I'm interested in. If this works out in the ensuing days, wonderful, if not, please do not contact me about working a different deal. I am simply not interested, and please don’t contact me about other future vehicles from your dealership.
[It in in this place that I put all the technical information about the car, and what I am willing to do].
If you find this to be agreeable, please feel free to contact me. If not, I would prefer not to be contacted now, or anytime in the future.
Faxed today at 10:13 A.M.